I am comfortable in the knowledge that if I need advice or help I will get it right away from Broadway Financial Planning.
In the last few weeks, I’ve heard of cases where individuals have been victims of scams, either online or via telephone calls. It’s disheartening to hear of these cases as, not only is there often a financial implication to this despicable action, but often it can leave the victim feeling helpless and hopeless.
In one case, the victim was contacted over the phone and after much “battering” was persuaded to hand over her security details to “renew” a contract with an “existing” provider. She had no idea how the caller had accessed her card details but she seemed very plausible and persuasive. Thankfully, in this case, the victim realised almost straight away that it didn’t seem right and was able to contact her bank to stop her bank card and avoid any money being taken. What won’t be as easily rectified is her feeling of blame that she could have been as gullible as to have fallen foul of what is clearly a huge problem on an international scale.
In the second case, the victim was contacted by her bank who had noticed unusual activity on the account and had put a temporary stop to any further transactions. These were confirmed as fraudulent by the account owner and, after about a month, the money was refunded…..at the bank’s cost. Again, the victim had no idea how the card details had been obtained and, in this case, the fraud caused much inconvenience to her as she was going away and had no bank card and was £1,000 down in her bank account albeit temporarily.
We can’t stress enough how important it is to keep your bank details safe at all times when out.
The recommended advice from Financial Fraud Action UK is:
If you think you may have been a victim of such fraud, contact your bank immediately.
Keri Carter, CFP™