Keri has the ability to combine professionalism with kindness and it was these qualities that came to the fore when my husband suddenly passed away and we were catapulted into a situation with the Trustees of his estate which nobody could have foreseen.
It is hard to believe that we have been at Farncombe Estate for just over a year now. We have settled in really well and most of you will have visited us now at the office.
It’s been a busy time for us, trying to arrange everything seamlessly whilst endeavouring to ensure we continue to provide the best service to our clients possible. You’ve very kindly helped us by completing our client surveys, the results of which are invaluable and will be published in our next quarterly newsletter. I can assure you that these are most helpful and there are quite a number of our processes that have been improved as a result of comments made. So thank you!
I’ve also been “back to school” in order to ensure the knowledge required to give our clients the best advice possible is as comprehensive and appropriate as possible. I’m delighted to report I passed both the exams taken which was a huge relief!